Fill in your company details here - it's super fast and absolutely
free! Follow our instructions to connect your credit card or bank
account to receive payments.
2. Add your experiences.
List your unique experiences and tell our users what makes them extraordinary. We will check the first
experience you publish to see you are on the right track, and to quarantee experiences of a lifetime to
3. Start receiving bookings.
You are all set! You may now start receiving bookings. You can always decide, whether you wish to
accommodate a booking made through Ajois or not.
4. Do what you love.
Give your customers awesome memories! Customers will rate your experience, and great reviews guarantee
even more customers.
5. Get paid.
It is up to you to set the correct price for your experience, we charge a percentage for each experience
you provide. The percentage at any given time can be seen on your
We will never charge any other fees from you.
I received a request to book an experience
When a user requests to book your experience on Ajois website, you will get a notfication email and
SMS. Both of them contain links that take you through accepting or declining a booking request. You
may always make the decision of whether you wish to accommodate the booking or not.
How quickly must I accept or decline a booking
From the moment of booking, you have 24 hours to decide whether you want to accept a booking or not.
If you do not take action within 24 hours from the customer’s request to book, the experience is
automatically cancelled.Note that the guest is eager to know if their experience is going to take
place or not, so it is wise to notify them sooner rather than later, even if you cannot accommodate
Contacting the guest
If you have questions to your guest or need to e.g. set up a pickup location, you may contact them
through Ajois from your sales page where you can see all you
bookings. You may also follow the link in the booking email or SMS to reach the guest
How do payouts work
We use Stripe for safe payments and automatic payouts to experience providers.
You can connect Stripe on your sales page where you can find
How to make changes to or cancel a booking
You can manage and cancel your bookings on your sales page. Do
note, however, that continuous cancellations or failures to accept bookings made by guests may lead to
Ajois de-activating your experience(s) and/or your account.
If you cancel a booking, you may put the experience back as available
Guest cancelled a booking, will I be compensated
If a guest cancels a booking before it has been confirmed or over 24 hours before the experience is
set to begin, you will not receive funds for your experience.
If a guest cancels or makes changes to a booking less than 24 hours before the experience is set to
begin, you will be compensated for 50 % of the experience price. If you have any questions on refunds,
please contact Ajois team at email@example.com!
If a guest cancels booking before the last possible time to book it has passed, the experience will be
put back as available to book.
Who can host experiences on Ajois
All of our experience providers are licensed professionals at what they do. All of them are required
to have a company for experience hosting and all required permits for their experience.
Experience providers are obliged to have an insurance to cover any accidents to customers and their
belongings during experiences due to faulty gear or failure to carry out the experience in a proper
manner. Note, however, that the insurance does not cover losses caused by neglecting instructions or
force majeure situations.
Experience providers are bound to confidentiality.
Ajois team vets every experience provider when they add their first experience on Ajois to guarantee
your safety, and experiences of a lifetime.
Can I host experiences on Ajois
We’d love to welcome you as an experience provider on Ajois! If you are a professional experience
provider with your own company, required licenses, permits and insurance, you might be what we’re
What should I include in an experience
What is included in the price of your experience is up to you. However, the idea is to enable your
guests to take part in something special they might not be able to on their own. Hence, we encourage
you to come up with something extra - remember the pricing is up to you as well.
Each experience must be a clear purchaseable product without any ability to modify the price. The
experience has a constant price and the contents of the experience must be clearly stated in the
Each possible option to modify the price of the experience should be created as their own products.
This is easiest by creating copies of the experience and modifying the information and title of the
How will payments using gift card be accounted for?
When customer buys your experience using a discount code in Ajois web store, Ajois will account for
the used amount of the gift card. Should the amount be smaller than the purchase price of the
experience, you will receive the paymeng in two parts. Stripe payment of customer and Ajois payment.
Should the gift card value be enough to pay the whole experience, you will receive the payment from
Ajois in its whole.
Contact us by email firstname.lastname@example.org or call us: +358453229442