What ever your
next adventure is
We can help you live it.
Here's how it works
1. Search and compare.
See a list of unique, peer- reviewed experiences in your city hosted by true professionals. See actual prices and pick the experience you yearn for.
2. Book.
Pick any of our high-quality experiences, and make a booking. We make sure your payments are secure. If you have any questions about the experience, you may chat with your experience provider.
3. Enjoy.
Sit back and enjoy your experience! We want you to have an experience of a lifetime, and give you a 100 % quality guarantee.
Why Ajois
Fast & Easy
You can move from browsing to booking and payments within minutes: no emails, texts or extra calls for confirmation required!
In case you do have questions, however, you can contact your experience provider through Ajois or reach out to our customer service at info@ajois.com
Zero guesswork
The price we display on our front page is all we will charge for an experience - no extra hidden fees. You can feel at ease when booking, knowing the final price by the penny.
All our experiences are peer-reviewed by actual users. A five-star experience is bound to be just that!
Safe and secure
All our experience providers are professionals with required licenses, insured for any mishaps during their experiences. All you need to worry about is having fun!
We quarantee safe payments through Stripe with a 100 % satisfaction quarantee. In the unlikely event that you didn’t get what you paid for, we’ve got you covered.
FAQ
Bookings
How to book
You can make bookings through Ajois website. Once you make a booking through Ajois, your experience provider will have to confirm it within the next 24 hours. In case the experience is not confirmed, your money will be automatically refunded.
What is included
To see what is or isn’t included in an experience, please see the experience info. What's included varies for each experience.
Remember, that you can not bring any additional guests to an experience, unless they also have a booked spot for the experience. Experience providers will turn away any additional guests.
Suitability and restrictions
Before you book, please check the experience info to determine whether the experience is suitable to you and your group; note at least physical requirements, dietary restrictions and suitability to kids. At all times, you must obey any local laws including e.g. legal drinking age.
If you have any questions about the experience, do not hesitate to contact the experience provider through Ajois platform or Ajois team at info@ajois.com!
Contacting an experience provider
If you have any questions about an experience, you may contact the host through the experience page prior to your booking. If you have already made a booking, your confirmation email and SMS contain links that allow you to message the experience provider about your booking. If you have lost your link and wish to reach your experience provider about your booking, please contact info@ajois.com
Payments
What payment methods do you accept
We accept all of the most common credit cards. You can find all available payment methods on the payment page of experience booking.
What if my booking is not confirmed by the host
If your host does not confirm your booking within 24 hours, or if your host at any time cancels your booking, you will be fully refunded.
Why should I only pay through Ajois
Paying through Ajois you and your payments are protected under Ajois Terms of Service, cancellation and refund policies. Also, it helps you to keep your booking information in one place and easily reachable.
We cannot confirm any prices or safety for payments made outside Ajois platform. Additionally, our satisfaction guarantee does not apply to any payments made outside Ajois.
Making payments or communicating with an experience provider outside Ajois platform makes it harder for us to keep your information safe, and puts you at a risk of fraud and other security issues.
If an experience provider suggests communication or payments outside Ajois platform, please contact us immediately at info@ajois.com, and never make payments outside Ajois platform.
Why was my credit card declined
Please check you have entered all your billing info correctly, your card has not expired and you have sufficient funds on your bank account.
If you are sure your information is correct and the card you are using allows online transactions, please reach out to you bank.
Cancellations
How to make changes to or cancel your booking
You are free to cancel your booking at any time. As you make a booking, you will receive an email and an SMS with links that allow you to make changes to or cancel your booking. Following the link will guide you through the process. If you have any questions or have lost your link, please contact
info@ajois.com
Will I be refunded
If you cancel or make changes to your booking before it has been confirmed or over 24 hours before your experience is set to begin, you will be fully refunded.
If you cancel or make changes to your booking less than 24 hours before your experience is set to begin, 50 % of your money will be refunded. If you have any questions on refunds, please contact Ajois team at info@ajois.com
What if the experience provider cancels my booking
If the experience is cancelled by the experience provider, you will be fully refunded.
Reviews
Who can review experiences on Ajois platform
Only customers who have participated in an experience booked through Ajois can review experiences on Ajois platform. All reviews on Ajois are uncensored, and experiences that continuously get bad reviews are removed from Ajois platform.
How can I review an experience
Once you have participated in an experience booked through Ajois, we will send you an email with a link that guides you through the review process.
Why should I provide feedback
Feedback on experiences is at the very core of what we do. If you had a great experience, show your support to the experience provider and leave a review! If you didn’t like the experience, your review can help the experience provider to further develop their services and to tell other users on the platform what they get by booking that experience.
Safety
Safety
All of our experience providers are licensed professionals at what they do, so that you and your group do not need to worry about safety.
However, if something goes amiss, our experience providers are also insured to cover any losses that may occur to you or your property.
Ajois team vets every experience provider when they add their first experience on Ajois to guarantee your safety, and experiences of a lifetime.
If you have any questions regarding the safety of any experience, please reach out to the provider of that experience. If you have any questions regarding safety in general, please get in touch with Ajois team at info@ajois.com.
Hosting experiences
Who can host experiences on Ajois
All of our experience providers are licensed professionals at what they do. All of them are required to have a company for experience hosting and all required permits for their experience.
Experience providers are obliged to have an insurance to cover any accidents to customers and their belongings during experiences due to faulty gear or failure to carry out the experience in a proper manner. Note, however, that the insurance does not cover losses caused by neglecting instructions or force majeure situations.
Experience providers are bound to confidentiality.
Ajois team vets every experience provider when they add their first experience on Ajois to guarantee your safety, and experiences of a lifetime.
Can I host experiences on Ajois
We’d love to welcome you as an experience provider on Ajois! If you are a professional experience provider with your own company, required licenses, permits and insurance, you might be what we’re looking for!
Check out our Become a provider page, and follow the instructions. If you have any questions, please do not hesitate to contact info@ajois.com
AJOIS OY
What is the ownership of Ajois Oy?
Ajois is created and owned by small group of experienced bisnessmen of northern Finland.
Current CEO and the largest shareholder is Markku Laatikainen (at 12/2020). With him we have people experienced in digital platforms, internationalisation, activity parks and rural tourism as advisors.
Can I invest in Ajois Oy?
Currently Ajois has no open share issuing or other possibilities in becoming a shareholder. We inform on these sites and social media as the possibilities arise.
What is the Vision of Ajois Oy?
Ajois plans to expand rapidly in Finland and soon even in Northern Europe. The plan is to be market leader in Norther Europe and global business by 2025.
What are the contact info of Ajois Oy?
Postal and Billing address of Ajois is Leppäpiha 1 90830 Haukipudas. The email is info@ajois.com You can contact Ajois customer service using that email and the phone number +358453229442.
GIFT CARD
How can I buy a gift card?
You can find a purchase dialog for gift cards the button "buy a gift card" on the header of Ajois web page. Just input the wanted value, your email and your phone number. You can also optionally name the giftee. The gift card is paid using most credit/debit cards safely by Stripe.
How can I use a gift card?
Each gift card has an unique code, that holds the amount of money used to purchase experiences using Ajois platform. You can use the gift card by searching for the desired experience reserving it and on the payment page you can insert the code of your gift card that will diminish the price maximally. Should the gift card be holding more money than the experience it is being used for, will the remaining value stay on the gift card. If the value of gift card be smaller than the experiece it is being used for, will the whole gift card be used to discount the price of experience. You only pay the remaining price.